WHEN WILL MY ORDER SHIP OUT?
All orders are shipped out within 3-5 business days. (if there are any delays or exceptions due to inventory, you will be notified asap)
WHAT IF I WANT TO PICK MY ITEM UP AT THE SHOP?
At this time we are shipping directly to customers due to space limitations. We hope to offer more in person shopping and customer pick up options in the future.
MY ITEM WAS SHIPPED INCORRECTLY...
Please fill out the Contact form on the shop website and you will be contacted asap. Do not try to return your item in person to the restaurant.
MY ITEM DOESN'T FIT OR I'D LIKE TO EXCHANGE SIZES...
Please fill out the Contact form on the shop website and you will be contacted asap. Do not try to return your item in person to the restaurant.
I HAVE QUESTIONS ABOUT MY ORDER.
Please fill out the Contact form on the shop website and you will be contacted asap.
WHERE IS THE CONTACT FORM LOCATED ON THE SHOP WEBSITE?
https://www.bigbonshop.com/contact
